Payment and Penalties
- Someone else took my ride
- My driver drove another route
- There was high traffic on the way to my destination address
- My promo code is not working
- Unknown charge
- I was charged a cleaning fee
Lost and Found
Driver Feedback
- Pick up issue
- Driver’s profile in the app was different than in person
- The driver refused to take me to the destination Address
- The driver stopped during the ride
- My driver was not polite
- My driver was distracted and I did not feel safe while driving