Once a driver comes to pick you up, that means that he accepted to take you safely and comfortably to the chosen destination. If your driver accepted to provide the ride but refused to take you to the destination, please let us know what happened, submit a request and answer the following questions.
- Which destination did you set in the Vertt app?
- Did you ask for another destination during the ride?
- Did the driver explain his refusal?
- Additional information.