If you are experiencing difficulties signing in to your account, check the following scenarios:
- If you forgot your password, or you have password issues, please go to the "I forgot my password" section back on the menu.
- Please check your network and internet connection. Make sure you are online and connected correctly.
- Check if you have entered the correct phone number connected to your account.
If in any case, the previous steps did not solve your issue, please feel free to contact our customer support service.